Great place very good prices easy to deal with
Good access. Secure storage. Sign in procedures and cctv. Upstairs units are tight with big furniture and require a pair of strong people. Trolleys and sack trucks are also available. Ground floor in main barn is a dirt floor with potential for mud in winter but the storage is dry.
Very helpful and friendly staff that even stayed late so I could unload when I got stuck in traffic on a long drive down from Hampshire on a Friday. Ian went over and above the call of duty and I am very grateful for that. Many thanks and a lovely location very easy to get to with great access even for a 7.5 tonne truck backing in to the storage unit to unload in the dry.I would not hesitate to use this place for storage.
I had archived my files at Allstore for about the last 10 years. Recently when I wanted to remove files I was refused admission. I then received a communication advising me that the rent had been increased 4 years ago and that I owed over 1500 in back rent. I was advised that the increase had been agreed over the phone with my secretary and verbally with myself. This was not true. I attended Allstore again as I urgently needed files containing an old survey. I advised Mr Stephenson that if I had to redo the survey he would be liable for costs incurred (he allowed me to take 3 files). A few weeks later I was advised to get my files out of the store before the end of the month. I then received payment of my deposit and 1 months rent that I had overpaid (confirming the fact that I did not owe any back rent).When I finally got my files, they were damp and had mouse droppings on them and had been nibbled. The ceiling tiles within my unit had collapsed onto the files. The staff are very helpful. Regarding Mr Stephenson my comments about him are reflected above.
Great facility, great staff. Highly recommended.
Allstore Storage Cornwall is a UK Storage based in Truro, South West England. Allstore Storage Cornwall is located at Pendown Business Park, Pendown Cross, Truro TR4 9NE, UK.
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